Role Management Stage

Occurs when the employee attempts to balance the expectation discrepancies. The client will either learn or not learn to manage his/her role. Results in leaving or staying.

• Process of negotiating roles may occur.

• Process of realigning expectations may occur.

  • Have any discrepancies that existed been worked out?

  • How did I (consumer) change?

  • How did my employer/ supervisor(s), my coworkers change?

  • How do I feel about these changes?