SERVING CONSUMERS FROM A MULTICULTURAL PERSPECTIVE

Fabricio Balcazar, Celestine Willis, Francisco Alvarado, Gwenea Jackson-McDaniel

Index of Slides : Text Only Version

  1. SERVING CONSUMERS FROM A MULTICULTURAL PERSPECTIVE
  2. Agenda
  3. Definition of Cultural Competence
  4. Definition of Cultural Competence
  5. Cultural Competence
  6. What Does It Mean
  7. CCBMDR Cultural Competence Model
  8. Cultural Competence Models Review
  9. Our Cultural Competence Model
  10. Cultural Competence Model
  11. Validation
  12. Instrument
  13. Sample and Data Analysis
  14. Demographic Data Respondents: N= 477
  15. Indices of Fit for All Three Confirmatory Factor Analysis Performed
  16. Cultural Competence Model
  17. Factor Loadings of the Perceived Cultural Competence
  18. Factor 1. Cultural Awareness/Knowledge (α = .76)
  19. Factor 1. Cultural Awareness/Knowledge (α = .76)
  20. Factor 2: Organizational Support (α = .81)
  21. Factor 2: Organizational Support (α = .81)
  22. Factor 3: Skills Development (α = .81)
  23. Factor 3: Skills Development (α = .81)
  24. Figure 1. Measurement Model of Perceived Cultural Competence (Numbers in parenthesis represent non-adjusted inter-factor correlations)
  25. CCAI Validation: Effects of Social Desirability?
  26. Center for Capacity Building on Minorities with Disabilities Research
  27. Purpose of the Trainings:
  28. Workshop Themes
  29. Workshop Themes (cont.)
  30. Cultural Competence Trainings (Overall)
  31. Curriculum Development
  32. Cultural Competence Assessment Instrument (CCAI)
  33. Center for Capacity Building on Minorities with Disabilities on Minorities Training State of IL
  34. Cultural Competence Trainings (DRS)
  35. Instruments
  36. Satisfaction with Training
  37. Cultural Competence Assessment Instrument (CCAI-UIC)
  38. Cultural Competence Assessment Instrument (CCAI-UIC)
  39. Organizational Readiness for Change- Staffing
  40. Organizational Readiness for Change- Staffing
  41. Organizational Readiness for Change- Climate
  42. Organizational Readiness for Change- Climate
  43. Goal Progress Accomplishment within VR Programs
  44. Measuring Goal Accomplishment
  45. Goals Set Example
  46. Types of Facilitators Identified
  47. Types of Barriers Identified
  48. Levels of Goal Accomplishment
  49. Center for Capacity Building on Minorities with Disabilities Research Cultural Competence Training State of Alabama
  50. ADRS
  51. ADRS Diversity Plan
  52. Cultural Competence Trainings
  53. Instruments
  54. Satisfaction with Training
  55. Cultural Competence Assessment Instrument
  56. Organizational Readiness for Change - Staffing
  57. Organizational Readiness for Change - Climate
  58. Comments & Questions
  59. Contact Information
  60. THANK YOU!
  61. TACE Center: Region IV
  62. Education Credit: CRCC & CEU
  63. Disclaimer
  64. Copyright Information
  65. Contact Information

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